How to Remotely Lock a Lost or Stolen Xiaomi Phone (Mi Cloud Guide)

 Losing your Xiaomi, Redmi, or POCO phone can be stressful, but Xiaomi provides tools to secure your device remotely. Using Mi Cloud, you can lock your phone, track its location, and even display a message to help recover it.

Did you know? For a complete guide on this topic, check out the Xiaomi Learning Hub and explore related tips in the Google & Cloud Integration Topic Hub.

🔹 What Happens When Lost Mode Is Activated

Lost Mode in Mi Cloud protects your device in several ways:

  1. Device Lock: The phone locks immediately when connected to the internet. Access requires your Mi account username and password, preventing unauthorized use.

  2. Location Tracking: MIUI periodically updates the device’s location. If the phone is off, the location is recorded as soon as it reconnects.

  3. Payment Safety: Any cards linked to Mi Pay or other mobile payment services are automatically removed.

  4. Custom Message: You can display a message with your contact number on the lock screen, allowing someone who finds the phone to return it safely.

Activating Lost Mode ensures that your personal data and accounts remain secure even if the device is stolen.

🔹 How to Lock Your Xiaomi Device Remotely

Follow these steps immediately if your phone is lost:

  1. Open a web browser on your PC or another device and go to i.mi.com.

  2. Sign in with your Mi account credentials (the same account linked to your Xiaomi device).

  3. Click Find Device from the dashboard.

  4. Select your lost Xiaomi, Redmi, or POCO phone from the list of devices.

  5. Click Activate Lost Mode.

Before enabling Lost Mode, Xiaomi allows you to customize a message and phone number that will appear on the lock screen. For example, you can write:
"This phone is lost. Please call [your number]. Reward offered."

Once activated, no one can access the device without your Mi account login. Remember: Lost Mode only works when the device is online. If the phone is off, the lock is applied once it reconnects to the internet.

🔹 Additional Tips for Securing a Lost Xiaomi Phone

  • Ring your device remotely: From the Mi Cloud dashboard, you can make your phone ring to locate it nearby.

  • Erase data if necessary: If you fear sensitive data may be compromised, Mi Cloud allows you to erase all phone data remotely.

  • Contact your carrier: Report the device as lost to prevent unauthorized SIM usage.

🔹 Why Using Mi Cloud Lost Mode Matters

Activating Lost Mode protects your personal information, prevents financial fraud via mobile payments, and increases the chances of recovering your Xiaomi device safely. Unlike third-party apps, Mi Cloud integrates directly with MIUI and works on all Xiaomi, Redmi, and POCO devices linked to your Mi account.

🔹 Quick Summary: Step-by-Step Checklist

StepActionPath
1Sign in to Mi Cloudi.mi.com
2Access Find DeviceDashboard › Find Device
3Select lost phoneDevice list
4Activate Lost ModeClick “Activate Lost Mode”
5Customize messageOptional: enter contact number and message
6Confirm activationDevice locks when online


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