Fix Dropped Calls on Samsung Galaxy for US Carriers

If your Samsung Galaxy keeps dropping calls on major US carriers like Verizon, AT&T, or T-Mobile, the issue often comes down to network settings or software glitches. Here’s how to fix dropped calls quickly and improve connection stability.

Step 1: Check Signal and Coverage

Move to an area with better signal strength. Weak reception or network congestion can cause sudden call drops, especially indoors or in rural areas.

Step 2: Reset Network Settings

Go to Settings > General Management > Reset > Reset Network Settings. This restores your mobile, Wi-Fi, and Bluetooth settings to default and often resolves persistent connection problems.

Step 3: Update Carrier Settings

Carrier updates improve connectivity and fix bugs. To check, open Settings > Software Update > Download and Install and ensure your phone has the latest carrier configuration.

Step 4: Toggle VoLTE and Wi-Fi Calling

Some US carriers rely on VoLTE or Wi-Fi Calling for better call quality. Enable or disable these options under Settings > Connections > Mobile Networks and test if the issue improves.

Step 5: Replace or Reseat SIM Card

Remove and reinsert your SIM card, or test a new one if available. Damaged or outdated SIMs can interrupt voice network access.

Step 6: Contact Carrier Support

If the issue persists, contact your carrier’s support team. They can check for local outages or re-provision your SIM on the network.

For more Samsung tutorials, visit the Samsung Hub.

You might also find related help under Connectivity & Network or Performance & System for optimizing network reliability.

OnePlus Tip

If dropped calls happen mostly on Wi-Fi Calling, try switching between Cellular Preferred and Wi-Fi Preferred modes. This simple change often stabilizes call quality on Samsung Galaxy phones across US carriers.