What to do if you are on the Do Not call list and still get calls

 Being on the Do Not Call (DNC) list should prevent telemarketers from calling you, yet many U.S. users still receive unwanted calls. If this happens, it’s frustrating — but there are clear steps you can take to stop these calls effectively. In this OnePlus guide, we’ll show you why calls still happen and what actions you can take to protect your privacy.

Why You Still Receive Calls on the DNC List

Even if you are registered on the Do Not Call list, there are several reasons calls might continue:

  • Exempt Organizations: Charities, political campaigns, and surveys are not restricted by the DNC list.

  • Recent Registration: It may take up to 31 days after registration for calls to stop.

  • Robocalls and Scammers: Many unwanted calls are illegal spam or automated scams that ignore regulations.

  • Third-Party Sharing: Some telemarketers use phone numbers obtained from purchases or online sign-ups.

OnePlus Tip: Not all calls are legitimate telemarketing. Identify scams before taking action.

Step 1: Verify Your Registration

Ensure your number is properly registered on the National Do Not Call Registry:

  1. Go to www.donotcall.gov.

  2. Enter your phone number and email.

  3. Confirm registration status.

If your number is not listed, add it — it’s free and permanent.

Step 2: Document the Calls

Keep a record of unwanted calls to support any complaints:

  • Note the date, time, and caller ID.

  • Save any voicemails or messages.

  • Record the company name if mentioned.

OnePlus Tip: Documentation makes reporting to the FTC more effective.

Step 3: Use Call Blocking Features on iPhone

iPhone offers built-in tools to reduce unwanted calls:

  1. Block Specific Numbers:

    • Go to Phone → Recents → Tap (i) → Block this Caller.

  2. Silence Unknown Callers:

    • Go to Settings → Phone → Silence Unknown Callers → On.

    • This sends calls from numbers not in your contacts straight to voicemail.

  3. Third-Party Call Blocking Apps:

    • Use apps like Hiya, Truecaller, or RoboKiller for extra protection.

Step 4: File a Complaint with the FTC

If you still receive calls after 31 days of registration:

  1. Visit www.donotcall.gov/complaint/complaint.aspx.

  2. Enter the call details you documented.

  3. Submit the complaint.

The FTC investigates violations and may issue fines against repeat offenders.

OnePlus Tip: Reporting even a single call helps track patterns of illegal telemarketing.

Step 5: Report Robocalls to the FCC

For automated or scam calls:

  1. Go to www.fcc.gov/robocalls.

  2. Provide details about the call, including date, time, and number.

  3. Enable carrier-level blocking if available.

OnePlus Tip: Many carriers offer spam filtering or robocall alerts. Check AT&T Call Protect, Verizon Call Filter, or T-Mobile Scam Shield.

Step 6: Stay Vigilant Against Scams

Many illegal callers spoof local numbers to trick users. Protect yourself by:

  • Never sharing personal info over the phone.

  • Avoiding pressing numbers to unsubscribe.

  • Using iPhone Silence Unknown Callers for extra security.

Related OnePlus Guides

FAQ

1. How long after registering does the Do Not Call list take effect?
Up to 31 days. After that, telemarketing calls should stop.

2. Are political or charitable calls blocked?
No — these organizations are exempt from the DNC rules.

3. Can carriers block all unwanted calls?
Most major carriers offer call-blocking services or spam alerts, but no system is 100% effective.

Final Thoughts

Being on the Do Not Call list reduces most unwanted calls, but it doesn’t guarantee complete protection. By registering your number, blocking callers on iPhone, reporting violations, and staying vigilant, U.S. users can minimize interruptions and protect personal information. OnePlus recommends combining iPhone tools with carrier spam protection for the most reliable defense.

Read related posts on OnePlus: What to do if you are on the Do Not call list and still get calls

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