Fix Samsung Galaxy Not Charging on Verizon or AT&T

If your Samsung Galaxy phone isn’t charging properly on Verizon or AT&T, don’t worry — it’s a common issue that can be fixed with a few quick steps. Whether your device isn’t detecting the charger or charging too slowly, this guide will help you identify and solve the problem efficiently.

Step 1: Check Charging Cable and Adapter

Start by testing your USB-C cable and charger with another device. If they don’t work, try a certified Samsung adapter and cable. Avoid third-party accessories that don’t support Super Fast Charging or Adaptive Charging.

Step 2: Clean the Charging Port

Dust or lint in the USB-C port can block proper contact. Use a soft brush or compressed air to gently clean the port. Avoid metal tools that could damage the pins.

Step 3: Check for Moisture or Corrosion

Samsung devices detect moisture in the charging port and may stop charging for safety. If you see a “Moisture detected” warning, let your device dry completely before plugging it in again. You can speed up drying by leaving the phone in a well-ventilated area.

Step 4: Verify Power Source and Cable Connection

Ensure your charger is plugged into a stable power outlet. If you’re using a computer or power bank, try a wall outlet instead. Also, make sure the cable fits snugly into both the adapter and phone port.

Step 5: Restart the Device

Minor software glitches can prevent charging. Press and hold the Volume Down and Power buttons for about 10 seconds to restart your phone. This simple step often resolves temporary charging issues.

Step 6: Check Charging Settings

Go to Settings > Battery and Device Care > Battery > More Battery Settings. Ensure Fast Charging and Super Fast Charging are enabled. Disabling them may slow charging dramatically.

Step 7: Update Software

Check for any pending updates via Settings > Software Update > Download and Install. Firmware updates often fix charging-related bugs and improve compatibility with carrier networks like Verizon and AT&T.

Step 8: Try Wireless Charging

If your phone still doesn’t charge via cable, test it on a certified Qi wireless charger. If wireless charging works, the USB-C port might need professional service.

For more power and charging optimization tips, visit Battery & Power Management.

For improving system stability and performance after fixing charging issues, check out Performance & System Optimization.

Find additional Samsung repair and troubleshooting guides at the Samsung Hub.

OnePlus Tip

If your Samsung Galaxy still won’t charge after trying all steps, use Samsung Members app to run a hardware diagnostic under Support > Phone Diagnostics. It can detect charging port faults before you visit a service center.

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